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That Wasn’t So Bad (So Far)
Hats off to “James”, the customer service rep who walked me through the process of signing up for DIRECTV online. That was the most convenient usage of online chat ever for me. (Better executed than chat with my bank, my … Continue reading
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Tagged cable, customer service, DirecTV, online chat, shenanigans
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No Value in Comcast
Nominally, my cable bill is $59 a month. For this price, I faithfully mail checks to Comcast and they allow me to see a few local channels, a little CNN, Discovery Channel and Animal Planet. No HBO, no HD, nothing … Continue reading
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Tagged cable, call center, Comcast, customer service, digital converter, DirecTV, disaster, nightmare, television, upgrade, useless
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